If you have shopped with us before, please enter your details below. If you are a new customer, please proceed to the Billing section.
Username or email *
Lost your password?
— OR —
Create an account?
First name *
Last name *
Street address *
Town / City *
Country *Select a country / region…AustraliaNew ZealandUnited States (US)Update country/region
Select an option…Australian Capital TerritoryNew South WalesNorthern TerritoryQueenslandSouth AustraliaTasmaniaVictoriaWestern Australia
Use a different billing address (optional)
This warranty is provided by The BuildLAB Pty Ltd T/A Land Raxx.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Land Raxx warrants that our products will be free from any defects including manufacturing and workmanship, for the periods outlined below from the date of original purchase:
In order to make a warranty claim, the defective product must be returned to the original place of purchase along with adequate proof of purchase in the form of a tax invoice or sales receipt. Unfortunately, we will not be able to process any warranty claims without proof of purchase.
Warranty claims must be in relation to a defect that has come into existence during the specified warranty periods outlined above.
All costs associated with returning a product in order to make a warranty claim will be the responsibility of the person making the claim.
In which a defect occurs, Land Raxx will replace or repair the defective product in a reasonable timeframe without the customer incurring any associated costs for materials, parts and labour. It is at Land Raxx discretion as to whether the product will be repaired or replaced.
This warranty does not apply to the following:
If you have any questions or concerns about the warranty outlined above, please contact us directly. Alternatively, contact the reseller where the rack was originally purchased.
I have read and agree to the Land Raxx warranty terms and conditions and our Load Ratings and Safety specifications. *